Responsible Gaming

Our Commitment

Gambling should be entertainment, not a source of financial stress. We provide tools to help you stay in control of your play. These are available to all players at all times from your account settings — no support request needed to activate them.

Control Tools Available

• Deposit Limits: Set daily, weekly, or monthly deposit maximums. Limits apply immediately when reduced; increases take 24 hours to activate (cooling-off period).
• Loss Limits: Cap how much you can lose per day, week, or month.
• Session Time Limits: Set how long you can play in a single session before the site logs you out automatically.
• Reality Checks: Pop-up notifications at chosen intervals showing session duration and total wagered. Customisable from 15 minutes to 2 hours.
• Cool-Off Period: Take a break for 1 day, 3 days, 7 days, or 30 days. Activates immediately. Cannot be reversed during the period.
• Self-Exclusion: Permanent account suspension for 6 months, 1 year, or indefinitely. All pending withdrawals are processed. You cannot reopen the account during exclusion.

Signs of Problem Gambling

Gambling may be causing harm if you:

• Spend more than you can afford to lose
• Borrow money to gamble
• Lie to friends or family about gambling
• Try to win back losses by gambling more
• Feel anxious, irritable, or depressed about gambling
• Neglect work, family, or other responsibilities

NZ Support Resources

• Gambling Helpline NZ — 0800 654 655 — Free, 24/7, confidential
• Problem Gambling Foundation NZ — Counselling, support groups, national network
• Gambling Therapy — Free online support and counselling

Under 18

We operate strictly 18+ only. Age verification is required at registration and before any withdrawal. If you suspect a minor is using your account, contact our support immediately. We will close the account and refund any deposits made by the minor.